What to do when your wordpress website gets a 500 internal server error

Introduction

A 500 Internal Server Error on your WordPress site can be intimidating. It doesn’t give much detail, and to visitors, it looks like your entire website is broken. But don’t worry — this is one of the most common errors in WordPress, and it can usually be fixed quickly with the right steps.

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What Is a 500 Internal Server Error?

This error means something has gone wrong on the server, but the server isn’t sure what. It’s a generic error that often points to a problem with your site’s configuration, plugins, themes, or server resources.

Common Causes of WordPress 500 Errors

  • Corrupted .htaccess file
  • PHP memory limit exhausted
  • Faulty plugin or theme
  • Server misconfiguration
  • Permission errors on files or folders
  • Broken WordPress core files

How to Fix the 500 Internal Server Error in WordPress

1. Backup Your Site First

Before making any changes, use a backup plugin or your hosting panel to create a full backup.

2. Check for a Corrupted .htaccess File

  • Use FTP or File Manager to access your root directory
  • Rename the .htaccess file to .htaccess_old
  • Go to Settings → Permalinks in your WordPress dashboard and click Save Changes
    This will regenerate the file automatically.

3. Increase the PHP Memory Limit

  • Create or edit the wp-config.php file
  • Add the following line before the final ?>:

define(‘WP_MEMORY_LIMIT’, ‘256M’);

  • You can also increase the memory limit in your php.ini or .htaccess if allowed by your host

4. Deactivate All Plugins

  • Via FTP, go to /wp-content/ and rename the plugins folder to plugins-old
  • If the site loads, a plugin was the cause. Rename the folder back and reactivate plugins one by one

5. Switch to a Default Theme

  • Go to Appearance → Themes
  • Activate a default theme like Twenty Twenty-Four
  • If your site works now, your original theme is likely causing the error

6. Enable Debug Mode

  • Edit wp-config.php and add the following:

define(‘WP_DEBUG’, true);
define(‘WP_DEBUG_LOG’, true);
define(‘WP_DEBUG_DISPLAY’, false);

  • Visit the error page and check wp-content/debug.log for specific error messages

7. Check File & Folder Permissions

  • Folders should be set to 755, and files to 644
  • Incorrect permissions can lead to server errors

8. Re-upload Core WordPress Files

  • Download a fresh copy of WordPress from wordpress.org
  • Replace the wp-admin and wp-includes folders via FTP
  • Do not replace the wp-content folder or wp-config.php file

9. Ask Your Hosting Provider

If nothing works, contact your web host. The issue may be related to:

  • Server overload
  • Misconfigured server rules
  • PHP or Apache errors in the background

Final Thoughts

The 500 Internal Server Error can seem serious, but it’s often caused by simple misconfigurations or conflicts. Go step-by-step, and you’ll usually find the fix quickly. If you’re not confident making these changes, don’t hesitate to reach out to a WordPress expert.

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